PUMA Mark III VAL II Robot Troubleshooting Chart

Start Up Problems CRT Messages
Controller 
ARM POWER ON
indicator 
does not light
(ARM POWER
enabled).
Blown bulb.
Replace bulb.
Joint(s) move
when ARM POWER
applied.
a. Board(s) not 
securely 
seated.

b. Defective 
board(s).









c. Defective arm
cable.



d. Defective arm
harness.



e. Defective servo-
motor.
a. Check all boards in card
cage to ensure secure 
seating.

b. Replace boards in following
sequence, checking if prob-
lem persists after each
replacement.

(1) Digital servo board 
of affected joint(s).

(2) Power amplifier board
of affected joint(s).

c. Check arm cable lines of 
affected joint for conti-
nuity or shorts.  Replace 
arm cable if necessary.

d. Check arm harness lines of
affected joint for conti-
nuity or shorts.  Replace 
arm harness if necessary.

e. Replace servomotor of 
affected joint. 
Joint(s) os-
cillate when
ARM POWER 
applied.
a. VAL not comp-
atible with 
robot arm.

b. Electrical noise, arm 
harness not 
properly 
grounded (found
more likely on 
major joints).


c. Electrical 
noise; encoder
lines.

d. Faulty digital 
servo board.


e. Faulty mechan-
ical drive 
train. 

f. Servomotor 
brake not re-
leased.
a. Initialize system; ensure
VAL identification number
matches.

b. Ensure that all grounding 
wires are securely attach-
ed (Joint 1 motor base,
upper arm, and forearm).




c. Inspect encoder lines; 
ensure lines are properly
shielded.

d. Check seating.  Exchange
boards to isolate fault.  
Replace faulty board.

e. Inspect drive train for 
binding (refer to paragraph
4-4-3).

f. Check for proper electr-
cal connection.  Ensure 
adequate release voltage 
is present at arm harness 
connector.  No voltage in-
dicates faulty intercon-
nection or voltage supply.  
Presence of adequate 
voltage indicates faulty
servomotor; replace servo
motor.
Joint become 
limp when ARM
POWER is re-
moved.
Defective servo-
motor brake
(most likely if
only one joint
affected).
Replace affected servomotor 
or defective connection
Joint(s) do 
not move in 
TEACH mode;
move in 
RUN mode.
a. Defective teach
pendant

b. Defective 
console con-
nector for
teach pendant.


c. Board(s) not
securely 
seated.

d. Defective 
board(s).










e. Faulty low-volt-
age power 
supply.
a. Replace defective teach
pendant.

b. Check teach pendant
console connector for bent
or broken pins, loose 
wiring, etc.

c. Check all boards in card
cage to ensure secure
seating.


d. Replace boards in the foll-
owing sequence, checking 
if problem persists after
each replacement:

(1) Quad serial board
(board at slot J34).

(2) "A" interface board.

(3) "B" interface board.

e. Check connector P138 for 
the following voltage levels: 

Wire 160 = +24 VDC
Wire 37 = +12 VDC
Wire 50 = 0 VDC
Wire 38 = -12 VDC
Wire 41 = +5 VDC

NOTE

No voltage readings indi-
cate blown power supply 
fuse.  Loss of single volt-
age indicates blown fuse
for that voltage.  Replace
fuse (paragraph 5-5-2-1).
Joint(s) do
not move in 
RUN and TEACH 
modes.
a. Board(s) not 
securely 
seated.

b. Defective 
board(s).













c. Defective arm 
cable.



d. Defective arm
harness.



e. Defective servo-
motor.
a. Check all boards in card
cage to ensure secure 
seating.

b. Replace boards in following
sequence, and check if 
problem persists after 
each replacement.

(1) Digital servo board.
(2) "A" interface board.
(3) "B" interface board.
(4) CMOS board.
(5) LSI-11/73 board.
(6) "C" interface board.
(7) Arm cable board (call
RP Automation Field Service 
for assistance).

c. Check all arm cable lines 
for continuity or shorts.
Replace arm cable if nec-
essary.

d. Check all arm harness lines
for continuity or shorts.
Replace arm harness if 
necessary.

d. Replace motor of affected
joint.
Joint(s) not 
aligning pro-
perly at READY
position.
a. Wrong overlay
being used.















b. Faulty electri-
cal connection or electrical 
noise.



c. Defective
encoder/potenti-
ometer.



d. Defective A to D 
converter on "A" 
interface board.


e. Loose mechan-
ical drive com-
ponents.
a. Use correct OVERLAY file.

NOTE

1. Ensure POTCAL is per-
formed with system config-
ured as it is normally run.

2. POTCAL should not be 
performed with a device 
such as an extender board
on the "A" or "B" inter-
face boards, or on arm 
signal board, as this will
affect voltage and ground
sensing.

b. Check encoder/potentiometer 
wires for continuity. Check 
for proper grounding at 
arm and controller back-
plane.

c. Replace encoder/potenti-
ometer on affected joint.
Perform POTCAL. Create and
use an OVERLAY file.

d. Replace "A" interface
board.  Perform POTCAL; 
create and use an overlay
file.

e. Check for loose drive shaft
couplings, slipped gears,
etc.  If looseness is
found, tighten mechanical 
components, and perform
POTCAL; create and use new
OVERLAY file.
Joint(s) move
in a jerking
motion in 
TEACH and/or
RUN modes.
a. Faulty mechan-
ical drive train.


b. Brakes not 
properly re-
leased.


c. Faulty high 
power function
board.




d. Faulty 
electrical 
interconnection.



e. Faulty power
amplifier.






f. Faulty encoder/
potentiometer.


g. Defective
board(s).
a. Inspect drive train for
binding (refer to paragraph
4-4-3).

b. Using BRAKE RELEASE SELECT,
check for presence of 24vdc
on pins 3 and 4 on servo-
motor power connector.

c. Inspect fuse on high power
function board; replace if 
blown.  If fuse blows a 
second time, replace board.
Check board seating; re-
place board if faulty.

d. Inspect interfaces.  Check 
cables for continuity; re-
place if faulty.  If arm 
harness faulty, call 
RP Automation Field Service.

e. If problem is in a minor
joint, replace faulty 
power amplifier for that 
joint.  If problem is in 
a major joint, replace
major joint power amplifier
assembly.

f. Replace faulty encoder/
potentiometer.  Perform 
POTCAL.

g. Replace boards in following
sequence, and check if
problem persists after
each replacement.

(1) Digital servo board.
(2) "B" interface board.
(3) "A" interface board.
(4) LSI-11/73 CPU board.
(5) "C" interface board.
Arm moves to
misplaced 
locations.
a. Arm not cali-
brated.

b. Wrong overlay 
being used.

c. Faulty calibra-
tion.

d. Defective en-
der/pontentio-
meter.
a. Calibrate arm.


b. Use correct OVERLAY file.


c. Perform POTCAL.  Create
and use an OVERLAY file.

d. Replace encoder/potenti-
ometer on indicated joint.
Perform POTCAL.  Create and
use OVERLAY file.
Joint runaway;
loss of feed-
back.
a. Faulty position
(encoder) signal 
transfer.



b. Faulty encoder/
potentiometer.



c. Faulty digital 
servo board.
a. Inspect interfaces.  Check
cables for continuity; re-
place if faulty.  If arm 
harness faulty, call 
RP Automation Field Service.

b. Isolate encoder/potenti-
ometer by exchanging har-
ness connections.  Replace 
servomotor if faulty.

c. Check seating.  Exchange 
boards to isolate fault.
Replace faulty board.
Major joint
drop.
a. Defective major 
joint power amplifier 
assembly.


b. Faulty 
electrical 
interconnection.









c. Faulty digital 
servo board.
a. Replace power amplifier
assembly.



b. Inspect interfaces.  Check 
cables for continuity; re-
place if faulty.  If arm 
harness faulty, call 
RP Automation Field Service.
Check LEDs D3 and D4 on 
major joint power amp-
lifier; loss of one light 
indicates faulty motor
wiring.  Refer to Table 
5-16.

c. Check seating.  Exchange
boards to isolate fault. 
Replace faulty board.
Minor joint 
drop. 
a. Faulty power 
amplifier.

b. Faulty
electrical 
interconnection.




c. Faulty digital 
servo board.  
a. Replace power amplifier.


b. Inspect interfaces.  Check
cables for continuity; re-
place if faulty.  If arm 
harness faulty, call
RP Automation Field Service.


c. Check seating.  Exchange
boards to isolate fault.
Replace faulty board.
Arm does not
respond cor-
rectly to 
commands from
VDT or teach
pendant.
a. Faulty teach 
pendant or VDT.

b. Faulty
electrical
interconnection
between peri-
pheral and 
controller.

c. Internal con-
troller fault.












d. Faulty servo-
motor or joint 
drive train.



e. Faulty 
electrical 
interconnection.
a. Replace teach pendant or 
VDT with known good one.

b. Inspect interconnection
interfaces.  Check inter-
connect cables for 
continuity; replace if faulty.



c. Check controller components
as follows:

(1) Ensure low-power supply 
is operable.  Ensure 
low-voltage present at 
appropriate peripheral 
port.

(2) Check seating of quad 
serial board; replace 
faulty board.


d. Exchange harness connec-
tions to isolate fault.  
Replace servomotor if
faulty.  Inspect drive 
train.

e. Inspect interfaces.  Check
the following cables and 
harnesses for continuity:

(1) High-power interconnect 
cable.
(2) Low-power interconnect
cable.
(3) Arm harness.

If arm harness is faulty, 
contact RP Automation Field
Service.  If other cables
are faulty, replace.
Gripper fails
to operate.
a. No air pressure.


b. Missing (or low)
24 VDC.







c. Defective sol-
enoid.

d. Defective high
power function
board.

e. Defective "C" 
interface board.
a. Check shop air source,
open supply valves, etc.

b. Check for presence of 24 
VDC at disconnected arm 
end of arm cable.  If 24
VDC is present, reconnect
cable to arm and check
for presence of 24 VDC
at solenoid connecting
wires.

c. Replace solenoid.


d. Replace defective board.



e. Replace defective board.
FAULT indica-
tor lit.

The FAULT LED
is located in 
the CONTROL
section of the 
controller 
display panel.

LED is marked
Figure 3-1.
a. Brake release 
switch faulty.













b. Run indicator 
fault on :"C" 
interface board.




























c. Joint 1,2, or 
3 limit switch 
activated.








d. Major joint
power amplifier
fault.

e. Minor joint
power amplifier
fault.


f. ESTOP contacts
open.

g. OVERTEMP on "C"
interface board 
activated.

h. VAL ESTOP 
activated.

i. Servo ESTOP 
activated.
a. Ensure switch is in NORMAL
position; replace faulty
switch assembly.  Check 
board seating.  Replace
boards in the following
sequence; recheck problem 
after each step:

(1) "C" interface board.

(2) High-power function
board.

Replace faulty board.

b. Reinitialize VAL system.
Check low-power supply 
voltages; lack of all 
voltage readings indicates
blown power supply fuse.
Loss of a single voltage
indicates blown fuse, de-
fective power supply, or
bad connection.  Check the
following cables for con-
tinuity; replace if faulty.

(1) P88-P17 "C" to "A"
interface connection.
(2) P89-P28 "C" to "C" 
interface connection.
(3) P79-P103 Backplane
interconnection.

Check seating of the fol-
lowing boards.  Replace in
the following sequence and
recheck after each step:

(1) LSI-11/73 CPU board.
(2) CMOS board.
(3) DLV-11J quad serial 
interface board.

Replace faulty board.

c. Inspect LED on "C" inter-
face board.  Determine
affected joint.  Reposition
joint using brake release
and reinitialize system.  
Inspect limit switch; re-
place if faulty.  Check 
interfaces and cables for
continuity; replace if 
faulty.

d. Inspect LEDs on major joint 
power amplifier (refer to 
Table 5-17).

e. Inspect LEDs on minor joint
power amplifier (refer to
Table 5-15).


f. Refer to Symptom, "ESTOP
indicator lit."

g. Refer to Table 5-13, Symp-
tom "OVERTEMP indicator
lit".

h. Reinitialize VAL system.


i. Check P79 to P103 cable for
continuity.  Replace digital 
servo boards in sequence
with known good board.
ESTOP LED
indicator lit.
ESTOP contacts
open.
Check for continuity in
circuit.  Inspect all ESTOP
switches on controller and
teach pendant.  Ensure teach
pendant is connected or port
is jumpered.
JOINT LIMIT
SW. indicator
lit.  

Activated when
a major joint
triggers its
limit switch.
a. Robot arm has
rotated past
software stop;
limit switch
braking system
triggered.

b. Faulty limit
switch.


c. Faulty electri-
cal interconnec-
tion or poor 
ground.


d. "C" interface
board faulty.
a. Determine affected joint
(check indicator scales).
Use BRAKE RELEASE selector
switch, reposition arm, and
reinitialize system.


b. Check limit switch for 
continuity; replace if
faulty.

c. Inspect interfaces.  Check
cables for continuity; 
replace if faulty.  If arm 
harness is faulty, call
RP Automation Field Service.

d. Check seating; replace 
faulty board.
OVER TEMP 
indicator lit.

Indicator 
lights when
controller 
temperature
exceeds 60 deg C
(140 deg F).
a. Overtemperature
switch on "C" 
interface board 
tripped at 60 deg. C.

b. "C" interface 
board faulty.
a. Check indicator at "C" in-
terface board.  Turn off
power; allow cabinet to
cool.  Check for abnormal
heat generation.

b. Check seating; replace
faulty board.
Joint 1 (D5),
Joint 2 (D11),
Joint 3 (D23),
Joint 4 (D17),
Joint 5 (D29),
or Joint 6 
(D35) ENCODER
FAULT indica-
tor lit.

Broken encoder
LED activates
when power to 
encoder is 
interrupted 
or lines to
encoder sig-
nals are open.
a. Broken encoder
wire(s).


b. 5 VDC line is 
faulty.





c. Loss of ground.



d. Faulty encoder/
potentiometer.

e. Arm signal board
defective.
a. Check continuity of all
signal interconnect cable
connections.

b. Check continuity of 5VDC
wiring to indicated joint.
Check 5 VDC regulator on
arm interconnect board at
robot base; replace if 
faulty.

c. Check continuity of wiring
from arm signal board to 
indicated joint.

d. Replace faulty encoder/
potentiometer.

e. Replace faulty arm signal
board.
OVERCURRENT 
indicator 
(D11) lit.
a. Electrical
system faulty.



b. Degeneracy
in robot arm 
(degeneracy is 
a mechanical 
fault occurring
when Joints 4 
and 6 line up
during opera-
tion).

c. Faulty power
amplifier board.
a. Check cables and servomotor
for short to ground.  Re-
place faulty cable or 
servomotor.

b. Revise program to avoid
degeneracy.








c. Replace faulty board.
Both UNDER
VOLTAGE (D11)
and OVERCUR-
RENT (D12) 
are lit.
Power supply 
problem in power card 
backplane.
Check board seating.  Check 
for presence of 60 VDC and 
low voltage at backplane and 
low voltage at P108.  Replace 
cable P107-P108 if faulty.
Replace backplane.
MOTOR CURRENT
POSITIVE indi-
cator (D3) or 
MOTOR CURRENT
NEGATIVE indi-
cator (D4) 
not lit.
a. Faulty electrical 
connection 
internal to 
amplifier.




b. Interconnect
wiring open.
a. Inspect wire connections
into terminal strip on
power amplifier assembly.
Inspect cable connetion
into base driver.  Inspect
connection to inductor for
indicated joint.

b. Check interconnect cable
for continuity; replace if 
faulty.
MOTOR CURRENT
POSITIVE indi-
cator (D3) and
MOTOR CURRENT
NEGATIVE indi-
cator (D4)
not lit.

In normal 
operation, 
both indica-
tors are lit.
If motor wire
is open, indi-
cator for op-
posite current
will not 
light.  If both
indicators are
not lit, motor
voltage is 
missing.
a. Arm power off.





b. Faulty
electrical
connection from
transformer.



c. Blown fuse.
a. Ensure that ARM POWER is
turned on.  Refer to Table 
5-10, "ARM POWER does not
come on."


b. Check for presence of 85
volts from transformer.
Ensure transformer is 
properly tapped.  Replace
transformer if faulty.


c. Replace fuse; if fuse
blows a second time, re-
place major joint power
amplifier assembly.
SYSTEM OK
indicator (D5)
not lit.
a. Faulty 
electrical 
interconnection.


b. Faulty interface
board.


c. Motor control
board faulty.
a. Check wire connections at
terminal block.  Inspect
ribbon cable P84-P85.
Replace if faulty.

b. Replace Power Amplifier
Assembly.


c. Replace Power Amplifier
Assembly.
OVERCURRENT
indicator (D6)
is lit.
a. Motor control
board faulty.

b. Faulty mechan-
ical drive 
train.
a. Replace Power Amplifier
Assembly.

b. Inspect drive train for
binding (refer to paragraph
5-5-1).
OVERSPEED 
indicator (D7)
is lit.
Not used on PUMA
model 761 and 
762.
Call RP Automation  Field Service
if indicator is lit.
CONTROL VOLT-
AGE LOSS (D8)
a. Voltage regula-
tor faulty.


b/ Faulty latch.


c. Faulty 
electrical 
interconnection.






d. Base driver
board faulty.
a. Contact RP Automation Field
Service for assistance.


b. Replace Power Amplifier
Assembly.

c. Inspect wire connectors
into terminal strip on 
power amplifier assembly.
Inspect cable connections
into motor control. Check
transformer input and out-
put voltages.  Replace 
power amplifier assembly.

d. Replace Power Amplifier
Assembly.
OVERTEMPER-
AUTRE (D9)
a. Excessive heat.



b. Base driver
board faulty.


c. Cooling fins
defective.
a. Turn off controller; allow
to cool.


b. Replace Power Amplifier
Assembly.


c. Ensure that adequate 
space is allowed for air
flow around fins.
22 VDC PRESENT
(D10) indica-
tor not lit.
a. 22 VDC supply 
is faulty.




b. Base driver 
board faulty.
a. Check for presence of 
supply voltage at trans-
former.  If 22 VDC supply 
is faulty, contact
RP Automation Field Service.

b. Replace Power Amplifier
Assembly.
PS FAULT (D15) 
indicator lit.
a. Brake release 
fuse blown.

b. High power 
function board
faulty
a. Replace blown fuse.


b. Check board seating; re-
place faulty board.